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We'll reply you ASAP if you have any questions about us. It's the most efficient way to get problems solved.

Online Chat - Open FashionTIY app, click "Account", click "Contact Us", then you can conduct real-time communication with our customer service staff.

Email FashoinTIY - Guaranteed personal reply to global enquiries within 1 business day. We're always happy to help, simply connect with us at

Phone - +1(302)595-7992 For all other customers our hotlines are available from 08:00 to 21:00 (GMT+8).