FashionTIY is legit or scam? That’s an easy question to answer: FashionTIY is a legit B2B online wholesale market! Reading this article, you will get the following information:
Why would someone doubt that FashionTIY is a scam during COVID-19?
Why FashionTIY can protect the safety of your order？
FashionTIY is a B2B online wholesale market that created in the United States, mainly business in online wholesale services of fashion clothing, jewelry, accessory, beauty, bag, shoes, home&garden, wedding&party, etc of women, men, and kids.
Since its establishment, FashionTIY emerges the preferred wholesale platform for 50,000+ wholesalers, retailers, and resellers. It is so popular in American and Europe. You can also check Dun & Bradstreet for FashionTIY’s credit report. (fashiontiy.com / State: DE)
Why would someone doubt that FashionTIY is a scam during COVID-19?
Recently, affected by COVID-19, the order processing and delivery cycle has been extended compared to the normal period, and some users do not know much about the actual situation, so they doubt the FashionTIY’s services. The doubt mainly focuses on the following situations.
Why my order is not shipped after payment?
Affected by COVID-19, most of the factories cooperate with FashionTIY have not 100% resumed production, they need more time to produce or prepare the products you purchased.
FashionTIY upgraded the stricter quality inspection. During COVID-19, everything became chaotic. In order to ensure the quality of your products, FashionTIY has adopted stricter quality inspection and packaging standards, which means that it will be spending more time on order processing.
Logistics companies such as DHL/UPS are experiencing large-scale paralysis during COVID-19. There are too many packages to be shipped. All packages now need to be queued and taken in the logistics companies. For your packages to be shipped normally, FashionTIY makes the greatest efforts every day.
Why my packages are so slow after shipped from FashionTIY?
Fewer international cargo flights and worse shipping capacity. DHL, UPS, and other logistics companies have adjusted shipping time and shipping prices to cope with large-scale logistics paralysis worldwide.
Packages need to be queued up at the logistics company, queued up to enter the warehouse, queued up for shipped.
Customs Clearance in various countries has become more complicated. Governments have strengthened inspections of customs clearance during COVID-19 it also extended the shipping time to some extent.
The warehouse is full of packages of local logistics companies, packages need to be queued for delivery to you.
Why did I not received my packages?
Your packages may not have been delivered yet. FashionTIY provides complete and timely logistics information tracking for all orders. So please first track your packages on the App (Android / iOS) or Website.
You can contact the local logistics company to verify the specific situation if your packages shows have been delivered. Now many logistics companies implement CONTACTLESS DELIVERY.
Your package may need to customs clearance before delivery in some cases. At this time, the personnel of the logistics company will usually contact you to solve the tariff problem.
Why customer service no reply?
You can contact our customer service via Live Chat or Email under normal circumstances. Please refer to Contact Us.
Please check the following situations if you did not receive the reply of the customer service:
Customer service may not have replied to you yet. Due to COVID-19, the staff of our customer service has decreased, and Live Chat support hours also shortened until further notice. Please refer to customer service for specific information. Currently, we are constantly improving the quality of customer service. This situation will become better with the disappearance of COVID-19 in the near future.
Please make sure to open the message push on APP so that the message can be notified when customer service replies to you.
Please check the mailbox spam in time if you contact customer service by mail.
You can find information here for other reasons.
Why FashionTIY can protect the safety of your order？
Safe Payment System
FashionTIY payment system is powered by Stripe and PayPal. Therefore, you can enjoy the same safe payment system as Facebook/Amazon/Wish and other well-known platforms when purchasing in FashionTIY.
FashionTIY is VIP Membership of WholesaleCentral
FashionTIY is a VIP Membership of WholesaleCentral and one of the most popular suppliers.
Almost all professional wholesalers, retailers, and resellers are familiar with this excellent B2B directory of Wholesale Central which recommended by FORBES as a top-pick for wholesale buying and selling. Wholesale Central personally reviews and screen each and every company that is listed on the platform to confirm that they are true wholesalers. And FashionTIY is very honored to be a VIP Membership of WholesaleCentral.
Cooperation with DHL, UPS and other world-renowned logistics companies
FashionTIY is the major customer of local DHL and UPS. Cooperate with world-renowned logistics companies to ensure the reliability and safety of packages shipping and delivery.
Provide 30-days free After-Sales Service
FashionTIY provides free after-sales service for up to 30 days to ensure the best interests of wholesalers, retailers, and resellers. (Starting with the date of the signed off the order from the logistics company.) Click to know more information about after-sales service.
After all, you have got the answer yourself.
Is it FashionTIY a legit? Yes, it is legit!
Is FashionTIY a scam? No, it isn’t!
Is FashionTIY safe? Yes, it is safe!
FashionTIY always aims to be the best online wholesale market for wholesalers, retailers, and resellers. In the past few years, we have successfully provided quality services to 50,000+ wholesalers and retailers, our customers are all over the United States, United Kingdom, France, Australia, Europe, and many other countries or regions. In the future, FashionTIY will strive to do better!
At the same time, let us pray that COVID-19 will end soon! If you have any other questions, please feel free to contact us or check here.